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Payment Information |
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Find answers about the payment of your invoices...
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Providing24.com offers you all the most common payment methods and you can decide for yourself how you would like to pay your bills.
As soon as a new invoice has been created for your customer account, we will send you an email with further information. From this moment the invoice information are also available online at the Customer Service Panel (CSP). You can easily log in with your personal customer details::
In addition to all invoices, you can also find useful information about your bookings as well as personalized offers and the options to pay your invoices in the Customer Service Panel (CSP). How this works exactly will be explained below! |
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Customer Service Center |
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Get quick help
with payment questions...
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The Customer Service Center looks forward to your message and will be glad to help you with questions about our payment options or in case of any aproblems.
► Customer Service Center
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Prepaid Account |
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The credit account with Prepaid Payment Concept...
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All payments received by us for your customer number will be credited to your customer account. This means that you have access to existing credit balances automatically for each payment operation.
In the case of important contracts, you no longer have to worry about the payment deadlines as in the case of renewal bills, because you can make provisions by topping up your credit account with the required amount in due time.
You can then use the existing balance to settle newly created invoices directly. You therefore no longer have to perform manual payments or wait for the timely credit of a payment. The credit is also available for new orders and can be refunded on request.
* Important note: An automatic payment with existing credit is not done by us! If you wish to renew an existing booking or to clear an open invoice, you must log in to the Customer Service Panel in order to make the payment manually from the existing credit balance.
All you have to do is recharge your credit account with the desired amount...
After your login in at the Customer Service Panel (CSP), you will find further details and the current balance of your prepaid account:
► Prepaid-Credit Account
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Payment Options |
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►PAYPAL
PayPal is the leading electronic payment service provider in the world and offers two ways to pay your invoices. If you log in to the Customer Service Panel (CSP) and view the invoice, you can pay directly by using PayPal Express, by Credit Card or Direct Debit, but also with your credit balance. If you prefer to do the payment manually, please send the invoice amount directly from your Paypal account, specifying the invoice number. For this, log in to Paypal and click on the "Send Money" button and use the following recipient information:
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Payee |
paypal [at] funsurfmedia.com |
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or scan the QR-Code with your Paypal App: |
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►Valued Pay / PAYify.one
With ValuedPay.com, you can pay your bills via our internal network payment provider. To do so, register an account or log in to your account. You can pay with your existing credit balance and other available payment options.
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Payee |
funsurfmedia [at] valuedpay.com |
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►CASH PAYMENT
Would you rather pay your bills in cash, with one of our network partners in your region? With our sales partners and service agencies, offices and financial affiliates, we can receive your payment personally. To make use of this option, please contact the Customer Service Center to locate a partner in your area. You can also deposit money in cash on our bank account in almost all bank branches. Please inquire about the anticipated fees at the respective bank!
► Customer Service Center
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►BANK TRANSFER & BANK DEPOSIT
With bank transfer, we provide a secure way to settle your bills. To use this service, you must have a bank account in the SEPA area. Transfers from another country may incur additional charges which we do not accept.
Transfer the invoice amount in Euros directly at the bank branch or through the online banking access of your bank. For this, you need the following bank information as the recipient reference
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Payee |
Jens Schneider |
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Bank Institute |
BNP Paribas NL Germany |
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BIC |
DABBDEMMXXX |
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IBAN |
DE45701204008393135002 |
►MONEY TRANSFER SERVICE
Money Transfer Services allow you to send your invoice in cash, via a local transfer agent. Availability is almost guaranteed worldwide. Since we can not receive the money directly with this service, you need further information from us.
Please contact the Customer Service Center for more information on transferring money!
► Customer Service Center
►DIREDCT DEBIT
Direct Bank Debit is available in the entire SEPA area and draws the invoice amount in Euros directly from your bank account. This method of payment is particularly fast and easy to use. In order to use the direct debit payment, you must log in to the Customer Service Panel (CSP) and click on the "SEPA Direct Debit" logo (upper right) in the invoice to be paid. In the next step you have the option to check all payment information and enter the amount to be paid. If a partial payment has been agreed, enter the amount due here. If no partial payment has been agreed, please enter the full invoice amount.
After your confirmation, you can make the payment via any bank account of your choice in Euros. This is a one-time payment and the bank details are not stored by us for subsequent payments.
►CHECK VIA POSTAL
Alternatively, we accept payment by check, which we must receive in the original by postal mail. Please make sure beforehand that there is a postal delivery option from your country to Germany since the check must be in the original. The invoice settlement is made after crediting the amount from our processing bank. Since this is a manual operation, it may take longer before the paid amount is credited in the Customer Service Panel (CSP). We recommend you to choose a secure shipping method with proof of delivery and to send the check early enough not to exceed payment periods.
The following address in Germany will accept your check:
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Payee |
Jens Schneider |
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Address |
PROVIDING 24 |
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P.O. 0319 |
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04607 Meuselwitz |
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-Germany- |
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►CREDIT CARD
Credit Card payments are comfortable and can be done quickly through the Customer Service Panel (CSP). Log in to the Customer Service Panel (CSP) and select the invoice to be paid. Then click on the Credit Card icon (top right). In the next step you have the possibility to check all payment information and enter the amount to be paid. If a partial payment has been agreed, enter the amount due here. If no partial payment has been agreed, please enter the full invoice amount.
After your confirmation you can make the payment with a Credit Card of your choice in Euros. This is a one time payment and the Credit Card information will not be saved by us for subsequent payments.
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Some Manual Payments require you to notify us after you made the payment. Sometimes it is not possible to mention reference numbers for the payment such as Customer ID and Order Number. Is this the case we appreciate your notification in advance addressed to the Head Quarters - Clearing Department: |
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► Payment Notification Service |
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Please take into consideration; may additional fees or cost will occur by choosing any Payment Method. Ask the Service Provider or your Bank in advance for the pricing of the requested service. The cost for payment services can not be reduced from the actual invoice. The coverage of additional costs reside on the customers responsibility! |
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Payment options can always be retrieved by the Customer Service Center at any time. You can pay directly using the above payment methods or charge your customer account with the desired amount. This service is offered as a pre-paid credit account and offers the option to make prepayments for your product subscriptions, which are automatically billed with newly created invoices in your customer account.
Refund & Payment Claim
All overpaid, unused or credited amounts are generally credited to your customer account. The current credit can be used for future payments or be repaid to you on explicit request. All repayment must be requested through the Customer Service Panel (CSP). |
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